Frequently Asked Questions

Qn: How do I book classes/courses/sessions with you guys?
Ans: Simply contact Glen to arrange directly.

Qn: Is it really okay for me, having zero ability in swimming, to start off learning straight at the open sea? Isn’t that dangerous?
Ans: You can watch this video for more info!

Qn: What if it rains or there’s just bad weather right before my training starts or during the training?
Ans: It varies based on the type of training you’re enrolled in. Here’s a general overview;
Fitness/Parkour Training: We’ll usually find shelter nearby or continue in light rain, as long as there’s no lightning. Contrary to common belief (misconception), rain itself doesn’t pose any health risk and won’t make you fall sick.
Bushcraft Training; Regardless of the weather, bushcraft training typically continues since it aligns with the nature of the training – stopping would defeat the purpose of training. We will only call off the training if there’s legitimate lightning risk, and the area we use for training is too flat and out in the open, without any decent shelter against lightning – in this case, we’ll refund you the remaining unused time.
Swimming; In places like public pools or sentosa beach, where swimming is prohibited during rain with lightning – we’ll decide to change or cancel the lesson around 1-2 hours prior. If it occurs during the lesson – we’ll refund the unused time or reschedule it.
Do note that these are general guidelines, and the specific terms and conditions of your training dictate the actions taken. You’ll be provided with precise policies and procedures tailored to your training arrangement for handling bad weather situations, prior to starting the whole service of your training. The goal of this response is just to offer a general sense of what to anticipate if weather impacts your training. Rules may change depending on the place used, and everyone’s case is different, so that’s why we can’t give a precise answer here, as it will be way too long and confusing. Thanks for your understanding.
To maximize the effectiveness of your training, let’s avoid unnecessary changes or cancellations, such as for minor reasons like rain (where and when appropriate), especially when there’s available shelter and no compromise to safety. Thanks for your understanding on how this actually helps you in your progress towards your training goals.

Qn: Who is the coach/trainer to take me?
Ans: Unless otherwise mentioned, it will always be Glen – Occasionally, Glen may assign any of his relief trainers/coaches to your training sessions, whenever he is unavailable (for eg; being sick, injured), as part of our service. (Notice will be provided to you beforehand). Certain training/lessons may require another leading coach to take you altogether, if Glen is unavailable, or if there’s a certain niche skillset that another coach specializes more in – This will always be mentioned to you before starting your training/lessons altogether.

Qn: Will the training conducted by the relief coaches/trainers be different?
Ans: It will generally be similar. We work closely as a team and we constantly strive to standardize our training, because we either share the same training methodologies, or the trainers’/coaches’ training are led by Glen – Hence why we are called “Training by Glen, Academy of Self-sufficiency” – our collective effort is encapsulated in our name. We always keep each other updated on the progress and things to note of you, and we follow the same ultimate training program that is catered for you. So you don’t have to worry about the training being different. The training will always be standardized unless you have any special request. If you find that the training is different and don’t find the flow in your training, please do not hesitate to inform us and we will investigate and do our best to resolve the issue. If despite all these – you really don’t want the relief/assistant trainer/coach to take over every now and then and strictly only prefer to stick to one trainer only, and you do not mind the limited schedule availability from the result of this, let us know and we can arrange that for you, no problem.

Qn: Why are you guys so strict with the type of payment options available for certain types of training?
Ans: We carefully choose our payment options based on practical reasons from years of experience and feedback given by our clients. In the past, we faced issues like app glitches, fraud, and service theft with some payment modes. Over the years, we’ve carefully analyzed different payment methods, considering feedback and challenges. Our goal is to provide a fair, just, and convenient experience for everyone involved. While we understand the importance of convenient payment options for clients, please understand that it’s also vital to safeguard fairness for both clients and workers – certain payment methods expose us to a higher risk of crimes like service theft and fraud. Our thorough analysis ensures that seemingly convenient methods align with the overall goal. For instance, paying by cash might be more practical and less risky than trending but less effective options (we refrain from hastily adopting trending payment methods, for eg; go through digitalization solely for the sake of it, if it doesn’t prove to actually be more beneficial overall) – We prioritize practicality and what’s most logical, over certain trends that are ineffective, so we may only offer payment methods that are seemingly traditional, like cash, when they actually prove to be more reliable. Ultimately, our goal is to provide the best for our customers while maintaining a fair payment system for our workers. We do appreciate your understanding in this matter 🙏 We will implement more options for electronic payment in the near future once technology picks up to make transfers more consistently reliable for businesses like ours, and better security measures are set up.

Qn: I want to learn Parkour, but I heard from my family and friends that it is very dangerous.
Ans: Unfortunately, that is one of the common misconception of Parkour, that we hope will die down over time. Misconceptions like this are perpetuated by media sensationalism, that Parkour is an extreme and dangerous sport reserved for agile daredevils performing rooftop leaps and daring stunts. However, at its core, Parkour is a practice and training method designed to harness a person’s innate ability to navigate obstacles on the ground. This involves various movements like jumping, climbing, vaulting, balancing, and swinging, and they don’t have to be inherently extreme.
In reality, Parkour is fundamentally a training method designed to harness human innate abilities for overcoming obstacles using movements like jumping, climbing, vaulting, balancing, and swinging. It doesn’t inherently entail extreme moves/stunts. Parkour can involve practicing safe and low-impact movements, such as maintaining balance on ground-level logs, efficiently navigating waist-high obstacles, or transitioning between bars or branches. The beauty of Parkour lies in its adaptability, catering to individual skill levels and objectives.
For example, someone interested in enhancing their natural mobility, movement skills, overall fitness, and health can engage in Parkour by focusing on these basic, lower impact movements, and progressively adjusting their practice as they advance. Parkour is an incredibly beneficial and versatile discipline, fostering an individual’s natural movement abilities and fitness for personal development. Importantly, it’s an inclusive practice suitable for people of all ages. In fact, one of our most senior learner, is a 76-year-old woman who, after a few lessons, significantly improved her walking, posture, and overall flexibility and mobility!
When Parkour is practiced/trained right, it is meant to make you less prone to accidents, as your agility, mobility, proprioception, and movement ability improves!

Qn: What’s the point of practicing Parkour? I don’t see how it can benefit me. What can convince me to try Parkour?
Ans: Watch this video for helpful info!

Qn: Why do you have to ask quite a number of questions about me/learner/trainee at the beginning? I just want to know the prices. I just want to quickly start the training — I already know what I want for training.
Ans: We understand your eagerness to get pricing info quickly and to just start the training quickly. However, gathering needed details from you helps us tailor our services to your specific needs.
Everyone has unique requirements, preferences, and goals, and our goal is to ensure that our offers best align with what you’re looking for. By asking needed questions (which we’ll do our best to keep to a minimum), we can provide you with accurate prices and offer personalized recommendations that best suit your ultimate goals.
It’s important to consider: When you say, ‘I just want to start training quickly — I already know what I need,’ – it’s possible that what you think is best may not actually align with scientifically validated training standards. Engaging a professional means seeking their guidance, and it’s crucial to be receptive to the advice of trained professionals like us, who can guide you toward the most suitable path based on your goals. Our advice is grounded in scientific principles and reflects our extensive professional experience. Ignoring professional advice defeats the purpose of seeking professional guidance in the first place. Ultimately, our aim is to deliver the best possible learning/training experience tailored to you and your party. Besides all that, we also need to know more crucial info to help determine safety for the learners/trainees, who the parents/legal guardians of the kids are, and all other relevant important stuff that are normally required for the training to take place properly. Without these info, we won’t even know if we will be able to teach/coach at all (due to ethical, legal and safety reasons). Please note that all this is a common/standard/obligatory/fair practice for providers who provide personalized services to their clients.
Given the nature of such services, it’s essential for both the provider and interested party to engage in a proper conversation to gather all necessary information for onboarding and to conduct the training properly effectively. So please do allow us to have a proper 2 way conversation with you when needed, in order to assist – we’ll keep it as efficient as possible.

Qn: Why are most of the pricings of the services quoted individually for every client? Why not just state the exact prices for every service?
Ans: Because most of our services are highly personalized, and every client is different. As such, it would be impractical to list all the exact prices for everything as it will be too many to state and everything will appear too confusing! That’s why we will need to have a proper chat with you to find out about your needs, goals, etc, properly first, before we can provide you the exact quotes of prices. Rest assured that we always quote fair prices to our clients based on workload and objective work complexity.. we’re happy to break down the prices for you and explain the prices to you clearly. Furthermore, if you compare the quoted prices with others in the market, you’ll find that we always offer very reasonable and cost effective prices for our services that are of great value. This practice of quoting prices individually instead of listing exact prices – is a fairly common practice among providers who provide highly personalized services.