Contact Us


By phone (regular phonecall, SMS, WhatsApp messaging/calls), or by email


+65 98450655
hello@trainingbyglenpoh.com

We do not accept phone calls from non-singaporean phone numbers, unless you’re calling via WhatsApp.
WhatsApp video calls are by set appointments only
(You may call via WhatsApp without appointment).
Haven’t received any response from us? We might be temporarily closed when you reached out to us. You can check our Google Calendar: www.trainingbyglenpoh.com/availability to see if we are closed.
Note: We practice mutual respect and we have zero tolerance for abuse (Unfortunately, due to the prevalence of abuse in our line of work and across our industry in recent times, we are highlighting this). Please click here to understand more on this. We reserve the right to (accordingly) deny/refuse service to anyone who is deliberately abusive – Everyone deserves a safe and healthy environment.
We are looking for individuals/entities to work with us! Click here for more info.


Response time:

For WhatsApp only:
Usual response time: 3 minutes to within 4 hours.

For regular phone-calls:
Usual response time: 1 minute to 4 hours.

For SMS:
Usual response time: 5 minutes to within 5 hours.

Email:
Typically responds within the next working day.


Technical support

This is extremely rare and will probably never happen – But if there’s an outage/when Glen’s phone or it’s communication apps/services unexpectedly becomes unavailable due to extremely rare unforeseen circumstances such as crisis, glitches, etc.. – we will pin a notice on our website’s news page, our official Facebook page or our Instagram, to inform everyone, and will immediately work on getting the phone back available as soon as possible. The notice will include information and updates on when the phone or it’s communication apps/services will be back available, and will also include a temporarily alternative/substitute means of contacting us if necessary.