When taking our training, we do advise our learners to dress appropriately for training- long light pants with covered shoes (preferably waterproof boots) should be worn (no exposed skin)- this is for basic protection against bugs. Please bring along raincoat, and personal drinking water. Bring along plastic and ziploc bags to put your sensitive belongings inside for protection against rain – You do not want your valuables such as your mobile phone, electronic devices and wallet to get soaked in the rain.
If you’re not in condition to take part in any form of physical activity (be it light or heavy)- then unfortunately you will also not be in condition to participate in our training – we will not allow you to participate for safety reasons- if you are sick, you’ve just recently been vaccinated and need to take it easy, you are injured, or you are pregnant, etc. You are required to declare your condition prior to taking the training, with us- There will be a liabity waiver form that needs to be signed right before the training starts. Kids below the age of 18 must have a parent or legal guardian to sort out liability waiver for them.
More on safety during training; Participants are required to NOT venture off or do anything on their own without the supervision of the instructor – Because this can be very dangerous – For eg, (though very unlikely) the participants may bump into venomous snakes or hornets and get bitten.. or they may accidentally injure and cut themselves when doing something. We prioritize utmost safety. Please listen to the instructor carefully at all times. If we see that the participant is putting themselves at risk and/or at risk of others, please understand that we will have stop the participant accordingly, in interest of safety and may have to prematurely terminate the training altogether if needed.
To fully benefit from our training, embracing a receptive mindset is essential. We’ve observed that some learners may arrive with preconceived notions or biases about certain skills that lack solid foundation in logic and may not align with accurate knowledge and understanding. These misconceptions not only hinder their own learning experience but also have a negative impact on others in the learning environment. Our primary aim is to impart genuine and practical skills to those genuinely eager to learn. It’s imperative to remain open-minded and refrain from rigidly adhering to personal beliefs about knowledge and skills without engaging in proper analysis and critical thinking, or without considering the guidance and teachings provided by our professionals. Please understand that such inflexibility undermines the fundamental purpose of having us as your instructors and participating in training in general. While we value your open dialogues about learning preferences and welcome constructive dissenting views in your learning process (recognizing that even the best instructors may overlook certain information and perspectives) – it’s crucial to approach these discussions with careful analysis and critical thinking. If a learner insists solely on learning skills based on their perspectives without proper analysis, critical thinking, and without receptiveness and thoughtful consideration of our guidance as experts, it can have a negative impact on your learning process and defeat the purpose of enrolling in training in the first place.
Our goal is to provide you with the most effective training possible, so we ask for your full cooperation and commitment to make this possible. We are committed to providing you with the best possible service and ensuring that all our interactions are respectful and professional.
We believe that one of the important aspects to success in any teaching-learning relationship is mutual respect and amicable communication – which include treating each other with courtesy and consideration, being receptive and considering each other’s views with proper analysis and thinking and solving things logically. In light of this, please note that we practice mutual respect – we kindly request that you treat our team, with respect and refrain from any behavior that could be considered inappropriate and abusive. This includes any form of harassment, and psychological abuse such as; aggressive and threatening behavior, manipulation, and willful irrationality. We understand that sometimes situations may arise that can be frustrating or challenging, but we ask that you maintain your composure and approach any issues with a calm and constructive mindset. We are here to listen and help you in any way possible, but we expect the same level of respect and professionalism/conduct from our clients – Effective communication is very important for the instructor to teach the best he can, and for the learner(s) to learn the best they can. Please be mindful of your behavior and the impact it may have on others.. especially when younger kids are present.
We believe that by working together and treating each other with respect, receptiveness and rationality – we can create a positive and productive environment that benefits everyone. We appreciate your understanding and cooperation, and we look forward to serve you to the best of our abilities! The reason why we bring all these up, upfront, transparently and straight-to-the-point, is that we noticed these issues in the market and these issues do cause a lot of problems. These are important, because with services like these, a certain degree and type of cooperation should be followed, in order for everything to work properly. We want to be the ones who do the right thing for everyone and ensure everything works properly the way that they should. So we do thank you for your kind understanding! Feel free to read up more on all these related matters on our “About” page to understand more.
The importance of booking your sessions thoughtfully – We understand that sometimes things come up and plans change, but it’s important to remember that your booking impacts not only your instructor’s schedule but the schedules of other clients as well. As such, we operate on a “trust” and “courtesy” basis, where our clients book their session, without advance payment to secure said booking. We take cash only upfront upon meetup of the session (Receipt is given to you on the spot upon payment). We do this because we face problems with technical glitches via wire transfers and also have had bad experience with getting cheated on with payment (fraud), unnecessary delays, etc.. also this allows us to offer more flexibility to our clients and helps us build a strong relationship based on trust. Hence, we kindly request that you book thoughtfully and avoid booking impulsively, and making changes inconsiderately.
When you book a session with us, you are reserving not only your instructor’s time but also a slot that could have been used by another client. We ask that you respect this and make your bookings thoughtfully, only booking when you are sure you can attend the session. If you need to cancel or reschedule a session, please give us as much notice as possible, ideally at least 48 hours before the session. This allows us to offer the time slot to another client who may be on the waiting list, and it also helps us manage our schedule effectively.
We understand that unexpected circumstances may arise, and we will always try to accommodate your needs as best we can. However, we ask that you consider the impact of your booking on both your trainer and other clients, and make changes only when absolutely necessary. There are no penalty (such as additional charges) for cancelling or making changes, but please do note that we would like everyone to be considerate of each other and handle bookings with care, respect and consideration. Thank you for your kind understanding and cooperation!
Please note that, as the nature of training is for wilderness skills, survival and bushcraft, the training/course will go on regardless of whether it’s raining or not. Please bring along your raincoat. Please understand that, not going to the training because it’s raining, will defeat the purpose of taking the training in the first place. You will learn very valuable skills from participating in the rain! Thanks for your kind understanding.
In summary, you just need to bring yourself, personal drinking water, wear long pants with covered shoes, rain coat, plastic bags.. that’s all! There’s no need to bring anything else. Feel free to bring additional items for comfort (eg; snacks, etc) – they’re optional and up to you. The necessary tools/materials will be brought by us.
If the training you’re going, is going to last for long hours (eg; 5-6 hours course) – it is especially important to empty your bowels/urinate as much as possible before the training, and have enough drinking water with you, as there’s often no proper toilets and shops nearby. Because, if not, if you really have to leave the training place to get water and/or use the toilet, we will have to walk to the nearest shop/toilets together, and that will (unfortunately) take up your time that can be used for training – Unfortunately, we do not provide extensions, changes, reschedule and refund of training time if you have to stop the training midway or prematurely, for you to do something else or go somewhere else.
We thank you for kind understanding on all these to make the experience optimal and fair for everyone! – These are one of the main reasons why we offer our prices/rates to be cost effective – not only are we trying to combat profiteering, but also against selling out. One of the most important factors for coaching services to work properly in order to provide clients with the best experience and for their goals, is proper rapport and professional relationship dynamics between the instructor and learners – which should all be the norm for the teaching/coaching industry, so that the learners can learn properly as much as possible and reap maximum benefits. Collectively, this will also do good for the economy as a whole as unfair practices will be reduced and eliminated and will do better for the collective social good, as the distribution of consumer and service value can be more fairly distributed. Hence, we appreciate your understanding and cooperation, and we look forward to helping you learn new skills! You may be interested to read up more about our causes that benefit everyone, especially the consumers, etc – more on our “About” page.